SHIPPING & FAQ

SHIPPING COST

To get the shipping rates to your delivery address, you just need to add the product(s) to your cart. Once in the cart page, you will see the shipping rates calculator. Just choose the country and enter a zip code.  

DELIVERY TIME**

AREA  SHIPPING TIME
EUROPE 3-7 BUSINESS DAYS
WORLDWIDE* 3-7 BUSINESS DAYS
ESTONIA 1-3 BUSINESS DAYS

 

*If the shipping address is in a remote area or Argentina, Brazil, Chile or Russia, ... then your order will be shipped by the national postal service (estimated shipping time 14-28 days). You can search for Remote Areas HERE
*We can't ship to Turkey because it's restricted to import any maps without necessary permits

**In some cases the delivery times can be longer due to unexpected delays in delivery systems. We try our best to ship your order as fast as possible. 

TRACKING MY ORDER

Once we ship your order, we will send you an email containing a tracking number (except orders inside Estonia which will be sent by OSC courier and unfortunately they don't provide tracking numbers.) This tracking number might take up to 1 day before it updates.

If you can't find it, You can e-mail us at orders@boldtuesday.com telling us the e-mail you used to purchase and your order number.

RETURN POLICY

If you're not 100% satisfied, we accept the return of unused and undamaged goods and will refund your entire order less the original shipping fees.

*The poster must be unused and in the original condition. To complete your return, we require a proof a purchase (e.g., order confirmation email). Before sending back your order, contact us at orders@boldtuesday.com or reply to the original order confirmation email.

PAYMENT METHODS ACCEPTED

Any of the following: MasterCard, Visa, Paypal.

PRICES INCLUDE VAT (VALUE ADDED TAX)

All customers regardless of the shipping/billing address see and pay the same price. VAT is already included in the prices you see in the web shop - we charge 20% VAT to customers in EU and 0% tax to customers outside EU.

WILL I HAVE TO PAY ANY DUTIES AND TAXES ON TOP OF MY ORDER?

You will be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery. We dispatch all orders from Estonia (EU) so no extra import duties or taxes when shipping destination is in EU. The customs authorities of some countries may apply customs duties to your shipment. 

MY POSTER ARRIVED DAMAGED. WHAT AM I SUPPOSED TO DO?

Don't worry! Contact us via orders@boldtuesday.com and describe the situation. Please include photos of the damage - image(s) of the product and image(s) of the package). 

ARE THE MAPS AND POSTERS ACCURATE?

We are designers, not cartographers, so the maps are our interpretation with an emphasis on visual aesthetics. Our maps are in no way a replacement for traditional geographic maps that are/could be scientifically precise. The political situation of the world is always changing—new countries are formed, borders change, and territories remain debatable. We try to keep our maps up to date and take the information from the most reliable sources (in most cases we refer to the UN or World Factbook).

CONTACT US