all about shipping and frequently asked questions.

General questions:

What does the name BOLD TUESDAY mean?

It means that every day is a good day to start an adventure. Even Tuesday.

Actually we chose Tuesday because that’s the only day in the week without a thing. You know there's “Blue Monday”, “Wanderlust Wednesday”, “Throwback Thursday”, “Friyay” etc. But nothing with Tuesday. Nada. So we gave it a thing. And Bold as in be bold and go. Go see the world and stuff. So here you have it - Bold Tuesday.

PS! We heard that plane tickets are the cheapest on Tuesdays. So the name worked out kinda well.

Who designs these awesome products?

We. We. We. All designs are made by us. We’ve worked really hard to create these unique (and awesome, as you just said) products. Read more about our team and designers here.

How many countries are in the world?

That’s a tough one. And we could argue about it for days as there isn’t one correct answer. Unfortunately. You know maps and territories are political, so it really depends where do you stand. We’ve included the 193 members of the UN, the two UN observers (Palestine and Vatican City), and Kosovo to equal 196 countries on our products.

Are the maps and posters accurate?

We try to be as accurate as possible, but we are designers, not cartographers. And the maps are our interpretation with an emphasis on visual aesthetics. They do look good, don’t they? So our maps might not entirely replace the traditional scientifically precise geographic ones, but they are accurate enough to keep track of your travels. And get inspired to explore some more.

How do I take care of my poster?

Good question. Here’s what you should do:

  • Keep your poster out of direct sunlight, away from heat sources and humidity.
  • Use a dry cloth to remove dust. And operate with CLEAN HANDS only.
  • If your poster wants to curl up at first, give it some time and leave to flatten under weight for a few days. Or carefully, really carefully wrap it around the package tube in the opposite direction of curling and attach with this slip.
  • Smile and say nice things to it. The posters love it. :)

Do you make custom products?

Yeah. Why not! Our minimum quantity starts with 100 pieces. So if you want a special poster for a bigger event or as gift to your clients, shoot us an email at info@boldtuesday.com and we’d love to discuss it with you.

Shipping & Returns:

How much is shipping?

It depends where do you want ship. To see the accurate shipping rates, you just need to add the product(s) to your cart. Once in the cart page, you will see the shipping rates calculator. Just choose the country and enter your zip code.

And PS! We do ship (almost) everywhere in the world.

Examples of the shipping rates:

UK / Germany / Finland: 6.90€ - 9.90€
Orders over 59€: FREE shipping

USA / Canada: 12.90€

 

Digital Prints only: There are no shipping fees and no waiting time. Print it where you want, when you want and how many times you want.

When will I get THE PACKAGe ONCE I HAVE ORDERED?

This depends entirely which shipping method you will choose.

In Europe* we provide at least two different shipping options:

  • DHL Express - a really quick solution when you need it now. Usually takes up to 3 working days to arrive.
  • GLS Europe - courier service which is a little bit slower, and takes up to 7 working days to arrive.

Worldwide we have fast and reliable service to provide:

  • DHL Express - which takes usually up to 4 working days to arrive (in some cases the delivery times can be longer due to customs procedures in the destination country).
  • In some few countries we can only offer the standard national post service OMNIVA which can take 14-28 days to arrive.

*In Estonia you have one option:

OSC courier, a door-to-door delivery service which takes 1-3 working days to arrive.

*In Finland we provide Matkahuolto and DHL Express courier services.

Can I track my order?

Sure thing. Once we ship your order, we will send you an email containing a tracking number. This tracking number might take up to 1 day before it updates.

If you can't find it, You can e-mail us at orders@boldtuesday.com telling us the e-mail you used to purchase and your order number.

*We can't provide tracking numbers for orders shipped to Estonia. We use OSC courier there and unfortunately they don't provide tracking numbers. All other countries are trackable!

What kind of delivery options do you provide?

We use different reliable couriers like DHL Express, GLS Europe, OSC, Matkahuolto, Omniva. All these are trackable as well. You can see the available delivery methods to your preferred destination in the cart page – once you have added the product(s) in your cart, you will see there a shipping rates calculator. Just choose the country and enter a zip code.

My poster arrived damaged. What should I do?

Don’t panic. Breathe. And then contact us via orders@boldtuesday.com or reply to the original order confirmation email. Send us the description of the situation and photos of the damaged product(s) or packaging. We’ll help you out.

What is your return policy?

Maps & Posters (physical products): If you're not 100% satisfied (just FYI, that happens almost never), we accept the return of unused and undamaged goods and will refund your entire order less the original shipping fee. The poster must be in the original condition.

To complete your return, we require a proof a purchase (e.g., order confirmation email). Before sending back your order, contact us at orders@boldtuesday.com or reply to the original order confirmation email. You must use a reliable delivery service and provide a tracking code to your returned goods.

Once we have received the package from you, we will refund your order within 7 working days.

Digital Prints only: Due to the fact that this is a digital printable file, refunds nor exchanges are not possible.

Making a payment:

What kind of payment methods can I use?

Smiles, hugs and good words. Hah, we wish the world would work like that. Actually any of the following is fine: MasterCard, Visa, PayPal.

Our store currency is Euro (EUR).

Will I have to pay any duties and taxes on top of my order?

In European Union (EU) - no. We dispatch all orders from Estonia (EU), so no extra import duties or taxes when shipping destination is also in the EU.

In anywhere else - maybe. It depends on the laws in your country. In that case, you will be liable for all import duties, customs and taxes.

For resellers:

I own a store and I would love to sell Bold Tuesday products. Can I, please?

Sure. We’d love to hear more about you and your store. Drop us an email at info@boldtuesday.com and let’s chat.

Privacy policy:

What's your privacy policy?

All physical address and email information is kept private and never sold, marketing is only sent to customers who opt-in via the checkout system. Promotional emails are only sent to customers who opt-in via the newsletter form in the website footer or via the checkout.

Still have some questions?
Write us! You can contact us here.